Unauthorized payments

[domi0000]

Today someone loged into my paypal account and made a payment which I didn't approve and didn't know of. I claimed that the payment was an unauthorized payment but paypal said that it was not an unauthorized payment and they closed the case. What more can I do? How do I prove that the payment was unauthorized? 

[kernowlass]

@domi0000 

Paypal does not consider unauthorised payments that were your responsibility ie you gave away your log in information or someone got access to your account on your phone OR a virus on your computer etc.

[domi0000]

But the person that did that is from another continent so that person didn't have the possibility to check my pc for the log ins.
Do i have any options now or I can't do anything?
Thanks for replying 🙂

[kernowlass]

@domi0000 

Try an appeal?

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.