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Unauthorized paymente

New Community Member

Unauthorized paymente

we’ve determined there was no unauthorized use. why are they saying that?
1 REPLY 1
Esteemed Advisor

Re: Unauthorized paymente

@panarafa2 



A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction. So was your account hacked or not?


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Kudos / Solution appreciated.