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Unauthorized funds

New Community Member

Unauthorized funds

I got an email about a $1000 purchase that is awaiting authorization that I didn't make.   Paypal won't let me report it in the resolution center (I get an error message).   I called customer services multiple times and each time they go through the questions and say "we cannot help you at this time" and keep redirecting me back to the resolution center. 

 

I have changed my password, security authorizations, and removed my linked payment accounts.   How do I report this?

1 REPLY 1
Esteemed Advisor

Re: Unauthorized funds

@katie___ 

 

Does the transaction actually show in your paypal activity or could it be a spoof email? 


Advice is voluntary.
Kudos / Solution appreciated.