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Unauthorized charges & account deleted

HanBan2
Contributor

Unauthorized charges & account deleted

I dont use my account much, havent been on in many months. But I received two emails with unknown charges to random accounts. And an email stating my original account was closed down; not by me. I had to make a new account to be able to report a problem, but since my original account was closed I couldnt report the transactions made. How am I supposed to resolve two charges when the account doesnt exist anymore?
2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Unauthorized charges & account deleted

@HanBan2 

 

Are you sure the charges were made and it was not a spoof email? Are the charges showing in your funding sources?


Advice is voluntary.
Kudos / Solution appreciated.
HanBan2
Contributor

Re: Unauthorized charges & account deleted

Yeah, it wasnt a spoof email and showed in my bank account.