Unauthorized charges & account deleted

HanBan2
Contributor
Contributor
I dont use my account much, havent been on in many months. But I received two emails with unknown charges to random accounts. And an email stating my original account was closed down; not by me. I had to make a new account to be able to report a problem, but since my original account was closed I couldnt report the transactions made. How am I supposed to resolve two charges when the account doesnt exist anymore?
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@HanBan2 

 

Are you sure the charges were made and it was not a spoof email? Are the charges showing in your funding sources?


Advice is voluntary.
Kudos / Solution appreciated.
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HanBan2
Contributor
Contributor
Yeah, it wasnt a spoof email and showed in my bank account.
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