Unauthorized charge and negative PayPal balance
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Hi D22iway,
Welcome to the community forum and thanks for posting.
I am sorry to hear that you are having an issue with payments made on your account. From the sound of it this payment it was connected to a billing agreement you might have had with the seller, that is the only way a payment could be taken without you entering your password. In a case like that it can be tricky for us to see the issue as the unauthorised activity is most likely on the seller's side rather than through your PayPal account. I recommend getting in touch with our customer service team so we can have this looked at for you again. You will find our contact details by clicking Help & Contact at the bottom of any PayPal page. You can also reach us on Facebook www.Facebook.com/PayPal or on Twitter @AskPayPal.
Rachael
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