Unauthorized account access

[sassyfrassy]

Someone closed my husband pay pal account and took the $50.00 I sent him now I can't get into the account at all 😭😭 plz help

[kernowlass]

@sassyfrassy 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[sharpiemarker · Accepted solution]

@sassyfrassy 

For customer assistance with this, have husband click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US and select the PAYPAL GUEST option. Do not be logged on to any account when accessing the guest option as PayPal won’t discuss an account through another account.