Unauthorized access

rachidaitouais
Contributor
Contributor

Hello!

 

Paypal system marked too many transactions 10payemnets for review:

This payment has been selected for review and we have opened an investigation.
This is a security measure meant to protect you from problem transactions. We have placed a temporary hold on the funds until the investigation is complete.

 

Are these fraud payments? should I refund them and block their PayerID so they cannot purchase again on our website?

Or to respond to the dispute with the customer's IP and wait for Paypal to investigate the transaction?

 

Thank you for your help 

 

 

 

 

 
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