Unauthorized Charge made from Paddle.com - Filed a dispute and it was denied??
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I received an unauthorized charge on my account the other day for $199.99. It came from Paddle.com and was for some software called CleanMyMac X (which I never purchased). I filed a dispute saying it was an unauthorized charge. It was denied in less than 24 hours stating that it "was not an unauthorized charge." What the heck? It absolutely was unauthorized and now I have no other way of contacting Paypal. I've also contacted the merchants with no luck. Id like to get my $200 back, please! Thanks.
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Have been billing me for months without my knowledge; never saw on Acct until I explored Acct.
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Check to see whether the charge was from Paddle.COM or Paddle.NET (caps for emphasis). If it was from Paddle.NET, go to the website and chat with the bot in the lower righthand corner. Getting a refund is quick and easy.
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I just discovered it as I complete my tax return. It was charged back in November 2019 for £25.85 and I did not see it. I have never even heard of this company. Has anyone succeeded in getting PayPal to refund or take on battle?
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I just noticed a charge for 29.95. I disputed it last night, and overnight Paypal has denied my dispute. I can't honestly remember buying anything but the least Paypal could do is actually investigate it and come back and say "It was for (insert product or service)." so I'd have half a chance to maybe remember IF I bought something. Or the charge should be Paddle.com on behalf of (Company Name) so we know where the money is going!!
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That paddle.com market limited also charged me 150 USD without my permission. I did not even know what that company was. What is even more absurd is that somebody closed my account without my permission after paddle.com charged me 150 USD. So, there is no record for transaction on 150 USD. I just received email notification for it. It is totally ridiculous. How did somebody have access to my account and charged me without my permission ? I finally succeeded in contacting PayPal. All they said is that they were going to investigate it. I just found out that so many people already suffered this ridiculous thing. But, I can not believe that PayPal has done nothing about it.
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i just found that i got charged 70.21$ from the same website, Paddle, and i don't know anything about that Payment, how can file a dispute?
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Hey, guess what?
I did! And you denied the claim, and there is no way to contact you again or dispute your unexplained decision. Seriously-if I claim someone stole $250 from me and you say they didn't, at least tell me the basis for your decision about MY MONEY.
Also, this vendor DOESN'T ANSWER EMAILS.
I ended up having to go through their client list on their website to figure out what this charge is about (wrote the end-vendor about it since THEY actually care about their users, unlike some *not subtle hint*).
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