Unauthorized Charge made from Paddle.com - Filed a dispute and it was denied??
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I received an unauthorized charge on my account the other day for $199.99. It came from Paddle.com and was for some software called CleanMyMac X (which I never purchased). I filed a dispute saying it was an unauthorized charge. It was denied in less than 24 hours stating that it "was not an unauthorized charge." What the heck? It absolutely was unauthorized and now I have no other way of contacting Paypal. I've also contacted the merchants with no luck. Id like to get my $200 back, please! Thanks.
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Hi, I was robbed off $200 by the same merchant today. The strange part is, I recently joined Paypal and I am absolutely certain no merchant or person knows about my paypal account. I have not used it at all. How did Paddle.com get access to my Paypal account? Morever, they tried charging my paypal linked Monzo card for another $500 which was denied by Monzo. I am very furious. Paypal is not taking any ownership or providing any help. More than 150 people have been impacted already. How do I escalate this, any idea?
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I had the same thing happen to me in August, but when I checked the dates and amounts, I realized that Paddle.com is just a third party that processes payments. I had paid for an annual subscription to a language learning app (Drops), and my invoice from Drops tells me clearly that the payment would come under the name Paddle.com in my statement.
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I was in the same boat, PayPal did nothing to protect me when I filed a dispute. I was gonna dispute it via my credit card but I instead emailed paddle.com and they immediately answered. Told them I never signed up for it and they immediately refunded me. Hoope this helps.
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I also had a charge from them it said it was for my yearly membership ???? I have no idea who or what this company is. I get no where contacting them
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Do not presume to defend a company that is literally stealing money from people's accounts. No one needs or wants a money grabber service on the consumer end of their scheme. Clearly anyone who defends them is a plant who actually works for them and is doing damage control.
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I'm also going to stop using Paypal to pay for any services as they don't seem to take an interest in protecting the consumer like the credit card companies do. Paypal should have the ability to get specific credentials about those businesses utilizing their pay platform to be able to clawback fraudulent transactions. I have now had 2 in a matter of months.
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