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Unauthorised transaction

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New Community Member

Unauthorised transaction

I had an unauthorised transaction and was scammed through PayPal. PayPal have contacted me to say they have refunded it back into my PayPal balance and I can see it said ( +) the amount which was taken but it is not visible in my account or balance yet it says completed?
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Esteemed Advisor

Re: Unauthorised transaction

@Jasminesadding 

 

If the unauthorised payment was funded from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212



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