Unauthorised payment

[Oldchick]

How do I find out who I "Paid" when I have not bought anything?
Bank has provided a transaction number, can I trace that?

Thanks

[kernowlass]

@Oldchick 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.

[Oldchick]

Thanks for your reply, however there is no transaction detail in my PayPal account, but the bank statement shows a transaction number, which looks like coming from eBay.

I have checked there also, but nothing shows either.

I will contact my bank this morning to see if they can help.

[kernowlass]

@Oldchick 

Well of course there is no transaction detail in your paypal account which is why I gave you the reply that i did.

[Oldchick]

None of that was applicable and the issue has been resolved, thanks.