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Unauthorised account status change

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ss7467
Contributor
Posted on

I've just checked my settings and my account is now listed as a business account but I'm not a business. How can I change this back as I cannot see anything in the settings that will allow me to do this? TIA

1 REPLY 1

Unauthorised account status change

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PayPal_Siobhan2
Moderator

Hi ss7467, 

 

Thank you for contacting the PayPal Community Forum!

 

Please send an email through the secure message centre of your PayPal account requesting the account is downgraded. This is not a change you will be able to make on the account yourself. Once you have submitted the email you should receive a response within 72 hours. 

 

- Siobhan 

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