Unauthorised Activity Claim Denied

rich_wilson_88
Contributor
Contributor

Hi everyone.

 So today i had my Twitch account hacked which had my paypal account linked and the person purchased 10,000 "Bits" using my account at the cost of £122 to myself.
 I opened this claim with paypal and they've come back in a few hours saying no unauthorised activity found on the account.

 Is there a way i can dispute this? I have evidence that this was fraudulent that i would like to share with paypal.

 Firstly heres a screenshot of the Bits being sent to another twitch account;
 <removed>

 Now the account that the bits where sent to <removed> after a quick google search transpires that is an account that had been hacked earlier on the same day.

<removed>

 Secondly the email address of the Recipient after a quick google search i found that there are multiple other people that have had their accounts hacked with this same recipient. One of which was apparently highlighted by paypal who where thanked for "promptly catching this". 
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<removed> 

 I hope that someone from paypal reads this and can help me!
 

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