Unable to send docs for my dispute

[ksvarma]

It is weired, I get these two errors on the site. I only have one day left to repond, having very hard time getting reasonale help. It feel pathetic to have this kind of an exp on Paypal which is two decades old. 

#1: I am here on dispute center, clicking on Respond button. Takes me to this error page. I have contacted support multple times. they gave me option #2.

On my displute, clicking on respond button

#2: Option 2 is to open this message center and send the docs. But, where is the reply button here? I am clueless. such a pathetic.. sloppy job. 

[sharpiemarker]

@ksvarma 

Send a new message and provide PayPal case number, etc and the uploads.

Or try:

http://www.paypal.com/il/uploaddoc

Or contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal