Unable to request refund

zenith_21
Contributor
Contributor

I was victim of a fraud and I am unable to use the option request a refund. Please re-enable this function so that I can make the request.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@zenith_21 

 

Click on the transaction and use the report a problem link bottom of that details page.


Advice is voluntary.
Kudos / Solution appreciated.
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zenith_21
Contributor
Contributor

Thank you. The Report a Problem option always bugs. It says "Unable to complete your request". I cannot move forward.

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