Unable to report unauthorized account access
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I have 2 unauthorized transactions on my account. Unfortunately trying to report it to paypal via the conflicts resolution page has failed. Whenever I select the transactions, the page hangs and does not proceed. I am unable to contact paypal directly because it is outside working hours. What can I do? Why would the report fail?
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Try logging in on a different browser and see if it will load or you have no choice but to call them during their business hours.
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Try another browser or device OR.......
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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