Unable to report an unauthorised payment
OC2580
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Posted on
Oct-19-2019
06:42 AM
I have seen an unauthorised payment on my account and have been to the resolution center but it will not allow me to report the issue. The error states unable to complete your request. You cannot file a case for this type of transaction.
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Disputes
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Fraud
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Technical Issues
1 REPLY 1
kernowlass
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Oct-19-2019
09:49 AM
Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.
Advice is voluntary.
Kudos / Solution appreciated.
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