Unable to report an unauthorised payment

OC2580
New Community Member
I have seen an unauthorised payment on my account and have been to the resolution center but it will not allow me to report the issue. The error states unable to complete your request. You cannot file a case for this type of transaction.
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@OC2580 

 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.