Unable to "report a problem" in the resolution center

logicalogic
Contributor
Contributor

When I click on Report a Problem in the Resolution Center, it loops me back to the main page https://www.paypal.com/mep/dashboard

 

This has been going on for a week, and this happens on 3 different browsers.

 

Is there a different way I can report a problem or fix this?

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3 REPLIES 3

logicalogic
Contributor
Contributor

I can confirm the issue is still present and would like a response. I've cleared cache on browser settings, but because I've also tried to do this on 3 other browsers I don't believe its a cache issue. 

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logicalogic
Contributor
Contributor

I don't have the issue when using a different paypal account. Issue is still present on my main account.

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PayPal_paula
Moderator
Moderator

Hi logicalogic, 

 

Can you please share a little more about what it is you are trying to report on your Resolution centre when you are receiving an error so we can help you further. 

 

Thanks 

Paula 

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