Unable to provide card statements - bank statements only.
Ebbbssssx
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Posted on
Nov-18-2020
05:20 AM
Hi! My account was limited due to adding a card, my photo ID has been approved but I added a DEBIT card that doesn’t send card only statements, only bank statements linked to the card which doesn’t show the card on the statement. Im so confused being a debit card I’m unable to give the documents they have requested, as it’s all linked from my card to my account and I don’t get card statements. How do I go about this?
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Account Limitations
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kernowlass
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Nov-18-2020
06:39 AM
Print a copy of your bank statement then and upload if its the same as your card account?
Advice is voluntary.
Kudos / Solution appreciated.
Ebbbssssx
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Nov-18-2020
08:43 PM
I have done that, and they don’t think it’s sufficient enough to prove ownership. They want my name, address and credit card number shown. Yet it isn’t a credit card so it doesn’t show on the statement, only the transactions made from the card. So painful.
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