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Unable to file a case - hacked

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Contributor

Unable to file a case - hacked

Someone hacked in and is transferring money from my bank to Paypal Cash Plus, but PayPal won't let me file a case since this is money I received. Also they changed my language to spanish and added their phone number to my account
22 REPLIES 22
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Contributor

Re: Unable to file a case - hacked

This happened to me this morning as well.
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Contributor

Re: Unable to file a case - hacked

I am calling customer service when they open to see what can be done.
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Contributor

Re: Unable to file a case - hacked

I tried that as well and it doesn’t look like the offices are open yet.
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Contributor

Re: Unable to file a case - hacked

Ha, sorry...I just noticed you said when they open.
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Contributor

Re: Unable to file a case - hacked

Yeah I dont believe they open till 9 am EST. I have a feeling it will be a pain in the... Nothing even shows up on my bank website. 

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Contributor

Re: Unable to file a case - hacked

I found it on my bank website. There is a $1000 paypal charge showing in my account.
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Contributor

Re: Unable to file a case - hacked

Good luck talking to a human. I tried 3 times and it they say no one is able to help over the phone.

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Contributor

Re: Unable to file a case - hacked

I just spoke to someone and they opened a case on the transaction and suggested I call the bank to stop the transaction on that side as well.
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Contributor

Re: Unable to file a case - hacked

It was a 5-10 minute wait on hold to get through to someone.