Unable to file a case - hacked

Midwest97
Contributor
Contributor
Someone hacked in and is transferring money from my bank to Paypal Cash Plus, but PayPal won't let me file a case since this is money I received. Also they changed my language to spanish and added their phone number to my account
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22 REPLIES 22

SSmith1975
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This happened to me this morning as well.
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Midwest97
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I am calling customer service when they open to see what can be done.
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SSmith1975
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Contributor
I tried that as well and it doesn’t look like the offices are open yet.
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SSmith1975
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Ha, sorry...I just noticed you said when they open.
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Midwest97
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Yeah I dont believe they open till 9 am EST. I have a feeling it will be a pain in the... Nothing even shows up on my bank website. 

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SSmith1975
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I found it on my bank website. There is a $1000 paypal charge showing in my account.
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Midwest97
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Good luck talking to a human. I tried 3 times and it they say no one is able to help over the phone.

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SSmith1975
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I just spoke to someone and they opened a case on the transaction and suggested I call the bank to stop the transaction on that side as well.
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SSmith1975
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It was a 5-10 minute wait on hold to get through to someone.
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