Unable to close account.

Matthew1991
Contributor
Contributor

After 9 years of consistent access to Paypal services, my account is now limited and a photo ID is now required. Because of this, I am trying to close my Paypal account. However, I can't transfer money back to my bank account because my account is limited. I need help transferring my money to my bank account, and closing my account.

 

Thanks

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Matthew1991 

 

Limited accounts cannot be closed. 

You'll need to provide documents to verify your identity to withdraw and/or restore your account.


Kudos & Solved are greatly appreciated. 🙂
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