Unable resolve limitation.

[marisabela]

Hello I hava a problem with account limitation. Resolved all steps Paypal askedz except one. Because they asking to provide the information about case which I thought was closed.The buyer opened the case on February 27 and on March 1 he received his item. so the case was over and Paypal wrote me I had nothing to do more.But now they are asking information about this case to respond the customer and the case is still in review.When I press on Resolve but There is nothing to do.İ only see the case and can't answer or anything.Because of this my account is still limited.Pleasd help.

[kernowlass]

@marisabela 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.