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I had same problem, but I got refund.
They provide someone else's shipping info which sent to my home city.
I asked UPS, and I could get info that the item is shipped from Amazon.
UPS didn't give me detail of shipping address, but could get receiver's name.
With these information, I could get refund from Paypal.
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We ordered from this company as well. A tent for $77.00. Fake tracking number given! Filed a complaint with PayPal. Hope it turns out well!
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I got scammed by Usfitwear and am out about $100! I need to get my money back, but PayPal shut the case already. Is there anything I can do? Is there any way to get money back when it gets sent to fraudulent company?
Thanks,
Monica
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If they shut the case then i expect you opened a dispute for unauthorised instead of non receipt of item?
A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.
You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
Advice is voluntary.
Kudos / Solution appreciated.
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