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In case anyone was wondering, Pay Pal does not help. They sided with the so-called sellers stating, "After having reviewed all the details, and based on the information we have to date, we have to deny your case. This decision was made because your billing dispute doesn't match our qualification for a billing dispute."
Pay Pal suggests contacting the seller with the following process. However, when I click on the transaction the seller information is in Chinese characters. They will not take any responsibility and that is a bad way to do business.
How am I supposed to get relief?
How is Pay Pal not responsible to at least make sure the seller information is legit?
Does this mean that Pay Pal doesn't care if they lose consumer trust?
Contacting your seller
To find the seller's contact information:
On the "Transaction Details" page, you’ll see the seller’s name, email, and, if available, the seller’s customer service phone number.
I got scammed too. And I spent hours with PayPal texting to explain the fraud. I was sent to so many persons and texted and did as suggested but PayPal was of no help. The folks on the Help line at resolution dispute, etc etc (4 different departments) didn't seem to understand or care that they had a scam going with a fraudulent company having a PayPal account. I have contacted my credit card company. I thought PayPal was an extra layer of protection from scams and fraud. Now I realize that is not the case. The site USFitwear.com is still up, still with a PayPal account, still with a fake company phone number, a fake company contact website, fake person to contact and shift to a Chinese named person to receive payment. Of course I never recieved a reply and never received the item. PayPal sent me a notice that my case was closed because I had authorized the charge. Even a PayPal Help person could not get the case reopened to use the Item Not Received claim. And when the PayPal representative could not reopen the case, he ended the text conversation! SHAME ON PAYPAL TOO!
My PayPal is through ACH with my bank, I called them after 2 days of nothing from PayPal, after @askpaypal on twitter promised me a specialist. So if this is how you paid, you can stop payment, O did mine after 2 days. It will cost you a nice chunk of fee, but I will gladly pay that than the scammer getting it.
Good luck, and all of us have a bad experience with PayPal, they really let us down, but that will be settled down the road.