UNAUTORIZED USE SENT TO BOGUS EMAILS FOR GAMES!!

WENCHLI
Contributor
Contributor

I have numerous charges for hundreds of $ charged to my PayPal acct thru numerous games shops and gift cards.  I was sent emails from <removed> showing me how I ws charged $ for gift cards sent to email accounts NOT MINE but these transactions don't show up on my resolution center that btw I cannot access because it goes thru m payola pp how do you go thru a browser?  anyway I have all the info like redaction numbers, dates emails, payment centers thru worldly.  I don't know wh to do.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@WENCHLI 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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