UAB kilo grupe -- unauthorized charge but resolution center denied

Louise7111
Contributor
Contributor
I reopened the case on the unapproved charge of €66 from this shower after PaYPal said it was authorised. They changed tue status to ‘did not receive’. They took no further details from me although I wanted to provide evidence that this was a scam. A few days ago I received a notice that they were reviewing information from the supplier and would get back to me. I could not view what the supplier had said and today they denied my case. PayPal are a disgrace, lazy, shoddy processes that favour scam sites. How can they make a decision without first getting my evidence. Awful company. I will cut down my usage of them significantly now.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Louise7111 


Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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