Trying to link bank / debit after my account ban has been lifted.
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Hi Members,
My account was permanently banned for 6 months and I finally received an email saying that I can withdraw my funds, however it's not letting me link my bank or debit card.
Please help!!
Alex
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Account Limitations
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Last time I posted to help you, you didn't bother to even say thank you let alone leave kudos / solution for my long advice post.
Advice is voluntary.
Kudos / Solution appreciated.
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Hi,
I didn't see your response. Sorry about that! Where can I check it?
Also, sorry for coming off as aggressive. I just am a bit uneasy currently because of the situation.
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no they haven't helped. I keep getting automated responses and no one is answering the phone. Not sure what to do.
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You can normally withdraw via any linked bank account / card already on your permanently limited account. I don't think you can add a funding source to that account.
So your best option is to contact customer services and ask them to link a card for you OR send you a cheque with the balance in the post as per link.
https://www.paypal.com/us/smarthelp/article/how-do-i-get-money-out-of-my-paypal-account-faq2316
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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