I filed a complaint in the Resolution Center about a purse I bought from:<removed>China
What was sent to me was a cheap plastic imitation of a purse that looked nothing like the Dooney and Bourke that was listed. I have escalated this with PayPal, and the seller has offered to send me a refund of $42.98 IF I send the cheap purse back to China. I do not think this is right, because then I am out at least $20.00 if I send this back to the seller in China for something they intentionally did. I wish I had read the reviews on this before ordering because MANY people have said the same thing. They get NOTHING like what they ordered. I think PayPal should have taken them down a long time ago. I have tried to go back in to the Resolution Center to state I will not accept this seller's offer, but there is no where I can do that. The "Message" assistant is computer generated and you are not able to speak to a real person. Can anyone suggest what I need to do next?
Thank you,
JC
