Trying to dispute scam sale from Onhui Technology Co. Ltd.
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I bought a lamp from a Chinese company who have a legitimate-looking website that accepts PayPal payments, but go under the name of Onhui Technology Co,. Ltd. for transactions — they have just delivered me a $5 USB plugin light rather than the $30 lamp I was expecting.
The problem was, when it didn't arrive I disputed it and they gave me a tracking number. I understand now that they must have posted this cheap little light in order to have a tracking number to provide me with so I'd see a package was on its way to me and close the dispute. When I tried to raise an issue I was only given the options of "unauthorised activity." I've filed under this as I can also see there have been numerous attempts to add gift card addresses since my purchase with Onhui Technology Co,. Ltd, but I still want the refund. Has anyone else had this issue?
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If you paid through PAYPAL using a credit card, it may be better to file a claim with the credit card company as Paypal is an absolute joke. They do not help their customers at all, but tie them up in endless responses , each time asking the buyer to provide even more information. The last request was for me to file a police report, which I managed to do even though the police are on shutdown due to covid and don't allow anyone in the building. I expect the next request will be for me to send my first born.
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same purchased some shoe boxes 45usd sent a rubber sock re tracking no worth about 1usd
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I so agree. I wonder if PayPal is in on the scam!!!!! Paypal offer money back guarantee but I don't see it
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