Trying to dispute scam sale from Onhui Technology Co. Ltd. (PayPal Community Subscription Update)

[Le09]

I bought 10 products from https://www.atmosp.site and received receipts from paypal where it said that the money was sent to Onhui Technology Co. Ltd. PayPal has not heard of this company. For 4 products I received some track numbers that I checked on the website https://www.17track.net/en where he tells me that these track numbers are not registered in their system. I asked those from ATMOSP.SITE to give me a phone number. They told me they didn't. I have now written to PayPal to check the receipts I received from them. I will keep you posted on these issues.

[kernowlass]

@Le09 

If you lose a dispute for non receipt because they supplied tracking then........

APPEAL

To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en

When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.

You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.