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Trying to close a dispute

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Trying to close a dispute

Hi, I want to close a dispute because my problem has been solved but the only way to close it is by calling Paypal support. Every time I call them, they take my information and then tell me to wait for a paypal manager to call me back. When he calls me, he tells me that I will be put on hold, but after 4-5 minutes, they just hang up the call. I already tried it over 10 times and it is the same thing every time. What should I do and why is it so hard to close a dispute? I'm extremely stressed out by this.

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Moderator

Re: Trying to close a dispute

Hi @Alonso555,

 

Thank you for your post and welcome back to the Community Forum!

 

There are other ways you can contact us if you could not close the case by calling us. If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).

 

I hope this helps.

Martina