Trouble Resolving Account Limitation

[Wolcott9]

Hi,

For some time, my PayPal account has been limited. i.e. I have not been able to make any payments using PayPal. I have a big message when I log in informing me of this. When I click the link to resolve this, I am taken to a page with the two outstanding items with big green ticks next to them and nothing else to tell me I need to resolve anything else.

Trying to contact PayPal seems like an infinite cycle of the same web pages with no email or telephone number in sight!

Can anyone please help me speak to a human at PayPal?

Thanks.

[kernowlass · Accepted solution]

@Wolcott9

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[Wolcott9]

Thanks for that. I have sent a DM on Twitter.

[Saber012]

Was this considered solved ?

[Wolcott9]

Yes, eventually someone on Twitter provided a link for me to upload proof of address (which I'd previously supplied).