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Transactions on Bank Acc not on PayPal Acc

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Transactions on Bank Acc not on PayPal Acc

Hi, have noticed on a few occasions PayPal transactions coming out of my linked bank account, and always assumed they linked up with something I've paid for, ebay, uber etc. However, noticed 3 transactions on my bank account under paypal, that are not showing up on my paypal account, and I haven't ordered anything/taken an uber etc. Any ideas?

 

Thanks!

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Accepted Solutions
Volunteer Advisor

Re: Transactions on Bank Acc not on PayPal Acc

@edwardsemily

 

If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY
Volunteer Advisor

Re: Transactions on Bank Acc not on PayPal Acc

@edwardsemily

 

If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.