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Transaction by credit card

B_cap8686
Contributor

Transaction by credit card

I purchased an item via credit card so it’s not in my PayPal history of transactions. I have the transaction ID but I want to know if there’s a way I can track the package? I keep looking all over but I can’t figure out how to
1 REPLY 1
PayPalMichelleW
Moderator

Re: Transaction by credit card

Hello @B_cap8686

 

Thanks for reaching out to us today. It sounds like this may have been a guest checkout transaction. For this situation, we suggest reaching out to the merchant directly. They should be able to provide shipping information for your purchase. 

 

Thanks!

MichelleW