Transaction ID: 2CT97776PG910094J

[RingKom]

On Oct, 13 2018. i did purchase and did not received products, i contact customer services on Oct, 23 and 29  and up to now i did not get any solution, try to log complaint for refund at help center but it did not work. kindly please! advise way forward...

[angelleye]

You need to file a dispute through the dispute resolution center.

1. Log in to your PayPal account.
2. Open a dispute in the Resolution Center within 180 calendar days of your purchase.
3. Click “Dispute a Transaction.”
4. Select item dispute.

Be aware that disputes must be opened within 180 days of your payment date, and that you and the seller will have 20 days to work things out.