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Jo9ersz · ‎May-30-2021

How do I track a purchase that I made it's been over 1 month

PayPal_Meghan · ‎Jun-03-2021

Hello @Jo9ersz,

Thanks for the post!

I'm sorry to hear you haven't received your item yet. If the seller has uploaded tracking, it'll show within the transaction details on your PayPal Activity. If a tracking number hasn't been added, you can request one by opening a dispute. To start a dispute, I recommend following the steps in our Help Center: How do I open a dispute with a seller?

I hope this helps!

- Meghan

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View solution in original post

PayPal_Meghan · ‎Jun-03-2021

Hello @Jo9ersz,

Thanks for the post!

I'm sorry to hear you haven't received your item yet. If the seller has uploaded tracking, it'll show within the transaction details on your PayPal Activity. If a tracking number hasn't been added, you can request one by opening a dispute. To start a dispute, I recommend following the steps in our Help Center: How do I open a dispute with a seller?

I hope this helps!

- Meghan

If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!

PayPal Community

Tracking info/ need help please

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