Tracking Number, but no item delivered to carrier

[CT_2020]

Seller provided tracking number to the carrier on 4/26, but still hasn’t delivered the item to the carrier. How can I cancel this order and get my money back?!!

[Hemerk]

Hi @CT_2020 

You can file a dispute if the seller does not seem to send the item out to you. This way the seller would see an option to cancel the transaction/refund the payment.

https://www.paypal.com/us/smarthelp/article/i-didn't-receive-my-item-or-it's-different-than-describe...

If you're not getting anywhere with the seller, 20 days after you opened a dispute, you may escalate it to a claim so PayPal can help decide the outcome of the situation.

https://www.paypal.com/us/smarthelp/article/how-do-i-escalate-a-dispute-to-a-claim-faq822?app=search...

Hope this helps!

Kudos and Solved are highly appreciated.

[CT_2020]

Both have already been done. Is there no way to expedite? Seems crazy to have to wait 2 months to be refunded.

[CT_2020]

Still no reply from the seller. Paypal contact email is undeliverable. Great! Sure would be nice to get my money back if they aren't going to send me my vest!