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Garn50
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Posted on
Apr-21-2020
05:17 AM
I’ve paid for 3 products on 17th feb they said 10 20 days delivery I’ve had no response or delivery from them I’m not very good at this sort of thing so where do I go from here ?
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cpat0204
PayPal Employee
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Apr-22-2020
06:56 AM
I hope you are doing well. I know you are worried specially that you are not getting a response from the merchant as you mentioned.
Good thing that you used Paypal because when you pay with PayPal on any website, PayPal Purchase / Buyer Protection covers you in case there is a problem. If an item doesn’t arrive or is significantly not as described, we will help you get a full refund.
Here's a detailed step that you can check in filing a dispute : What if I didn't receive my item or it's not as advertised?
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution 🙂
Stay Safe!
Garn50
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May-01-2020
12:49 AM
That was very helpful But I don’t seem to be able to contact PayPal and make a complaint
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