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Same with me. I wanted some of the extra Willow Tree pieces and have some for replacements. This set is a cheap small knockoff. Paypal, you need to get rid of these scammers.
Same here. First file a PP dispute. They will probably find against you and then file a dispute with your credit card company. They are scammers.
Everyone who has been scammed by this company should file a complaint with their credit card company if you used a credit card. Those of you who paid cash out of your checking account get in touch with your bank. I learned some years ago not to have my checking account connected in this manner to pay for anything. I was blown off by PayPal when I tried to file a complaint with them. I filed a dispute with my credit card company and immediately got their attention. We'll see how it works out. My case is still outstanding, but I am forwarding all the info I can to my credit card company. Good Luck all. I hope everyone gets their money back.
Same here. PayPal itself did nothing. Their philosophy now is if they show on tracking you got it, then you pay for it no matter what happens. Thankfully PP credit is run by Synchrony Bank. I sent them a picture of what they advertised with a picture of what I got. I got a complete refund in 24 hours.
They are not only a fraud, they are counterfeiters, trolls and electronic bandits. We got hooked by an ad for a Willow Tree Nativity back in January. Finally had to contact them to get shipping moving. Received less than half of the items represented in the ad - photo(s) only, not written description; they are about 40% the size of the actual Willow Tree, and they are not marked Willow Tree. They are counterfeit, but admittedly very accurate miniaturized reproductions. I filed a dispute yesterday, so we will see what happened. Even worse is how insidious they are. In digging into this for the dispute we found that the FB post was for a Hallmark shop in Arizona, but it took you to a different website, feijier.com, and then the charge comes through from Your life-YIX. Nowhere along the way was Your life-YIX identified. They are using other legitimate sites, and redirecting you. You never even know they are there.
PayPal refused my case for fraud. Thankfully PayPal Credit which is now overseen by Synchrony gave me a full refund. I sent them a picture that these counterfeiters used to advertise and then my picture of what I received. DON'T BUY FROM THEM.