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There was a gift sent from my account... but I didn't send it!

Contributor

There was a gift sent from my account... but I didn't send it!

Hi So there was a 200$cad gift sent from my account. But I never sent that money and don't know the person it was sent too so I am thinking my account has been compromised somehow. What can I do?
1 REPLY 1
Moderator

Re: There was a gift sent from my account... but I didn't send it!

Hi @Ralph1987

 

I’m sorry to hear there’s an unrecognized transaction. If you do not recognize the transaction and want to report it as unauthorized, please make sure you update your password & security questions and report any unauthorized activity to us. Don’t worry, we offer full protection for confirmed unauthorized transactions. We may take up to 10 business days to review any unauthorized claim and we’ll send you an update via email.

 

Here's how to report potential fraud: https://www.paypal.com/us/smarthelp/article/FAQ2422

Learn about secure password tips here: https://www.paypal.com/us/smarthelp/article/FAQ3152 

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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