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krishantha
Contributor
Contributor

i cannot use my available pay pall balance. online support also now not give. please help me.it is showing  as bellow.

You can't use PayPal anymore

At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our User Agreement and we no longer offer you PayPal services.

 

Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money.

please help me.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@krishantha 

 

Paypal holds your funds for 180 days as that is the same time frame that buyers have to open paypal disputes.


So if no disputes are opened against you in 180 days then you are allowed to withdraw the funds as long as you were over 18 then and the account is in your legal name. Sometimes Paypal request further documentation from you before you can withdraw those funds.


Advice is voluntary.
Kudos / Solution appreciated.
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Yahson
New Community Member
It says that my account was disabled whats that mean
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