The seller got my transaction cancelled and withdrawn and I didn't get the money back

juliabandak
New Community Member

I didn't get my package, the Swedish post office had lost it in Sweden. I filed a claim, the transaction has been put on hold on sellers account. 

After a while the packages were sent back to the seller and we agreed on a refund. The transaction has been cancelled though and money withdrawn fron their account. I never got the money back. 

Where is it? What should I do?

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