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The purchased battery is faulty

New Community Member

The purchased battery is faulty

Battery Shop (power-tools-UK)

I purchased a replacement battery for a Dyson cordless vacuum last April and had constant problems, but thought that the vacuum must be faulty. 


It claimed to be a Samsung made battery which was suitable and lasted longer  - it wasn't and it didn't.


How can I get my £44.99 refunded?


I can't seem to get any response from various  Paypal contacts.