The item I recieved wasn't what I oredered

Luka117
New Community Member

hello, I have a question about my purchase. I have bought an item and payed with paypal but before I had an account. the item I got is not the item I ordered so what should I do?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Luka117 


If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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