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That is why I am saying that Paypal is supporting this SCAM Company! Since they have had all these complaints they know that the US Post Office will not accept an address totally in Chinese and yet that is what they sent me one the shipping label and then no help all day! Employees on the chats kept telling me they were transferring my call to someone who could help and I needed to stay on the chat and then no one ever picks up!
Paypal is still supporting this scam company. I purchased their advertised TP and Paper towels on March 19th. Did not receive anything until the end of April and it was NOT what was advertised at all. TP was 12 rolls of miniature rolls of Chinese toilet paper and NO paper towels. Advertised was 3 Mega rolls packages of Charmin Toilet Paper (ad said was equal to 96 regular rolls)! The toilet paper package they sent measured 5" x 13"- yes inches! Paypal said I had to return the product to China by May 30th (told to me on the 20th) and gave me an shipping label in Chinese! The US postal service will not accept a Chinese address! I tried all day to get an address in English with no luck! Now there is a holiday weekend so I will not get a correct address until next week and have very little time to get it back before the time expires!