cancel
Showing results for 
Search instead for 
Did you mean: 

Thank you for providing the required information. We'll get back to you within 7 business days.

Options
L1ngtw
Contributor
Posted on

"Thank you for providing the required information. We'll get back to you within 7 business days."

I've got this message for almost one year and they didn't reply anything to my email or my paypal page. 

Anyone met this before as well? How did you solve it...

I keep waiting and waiting but there's nothing for me...

1 REPLY 1

Thank you for providing the required information. We'll get back to you within 7 business days.

Options
kernowlass
Esteemed Advisor

@L1ngtw 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.