cancel
Showing results for 
Search instead for 
Did you mean: 

Text scam?

Highlighted
New Community Member

Text scam?

I received a text telling me I need to accept new terms and conditions to avoid being blocked from PayPal but following the link brought up a dodgy website warning. Please can you tell me if this is a scam or genuine Ts and Cs message? Thanks
1 REPLY 1
Highlighted
Esteemed Advisor

Re: Text scam?

@aag39 

 

May be a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.