Temporary authorization doesn't get cancelled for the customers
Leon998
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Posted on
Apr-06-2021
05:24 AM
On my business account from work (not this one) some customers get charged with the 50€ authorization, but even after 30 days the money doesn't get unlocked.
In my activities the payment seems to be cancelled, but the customers didn't get their money back and I have no option to unlock the authorization.
What can I do now?
PS: Sorry, I have no idea if I'm in the right category or board for this concern...
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